- Entreprise : Multinationale
- Fonction : Commercial, Vente, Relation client
- Secteur : Services
- Lieu : Alger
Recruiting on behalf of a multinational company a customer service
General responsibilities:
– Ensure that customers receive the best possible service at all times.
– Continuously support and drive improvement of communication between ourselves, our customers, the Global Service Centre and other internal and external stakeholders to improve the business results.
– Attend client’s enquiries about the company product, services and processes.
– Keep customer informed at anytime if any changes to the confirmed plan.
– Constant review of processes to find efficiency gains and off-shoring possibilities.
Requirements:
– University degree
– English, French & Arabic Proficiency
